Free express delivery within 24/48h to the metropolitan france (chronopost) we ship the day even if you place your order before 1pm (excluding weekend). Free returns within 30 days.Please contact our customer service. Any incomplete, deteriorated return will not be exchanged or refunded. How long is my smartphone guaranteed? All of our reconditioned smartphones have a 12-month warranty for any breakdown or malfunction. Except for damage caused by misuse. What does the condition of your reconditioned smartphone correspond to? Perfect condition: excellent general condition of the screen, shell and slice. Very good condition: negligible micro scratches on the screen, shell and slice. Good condition: some scratches visible on the screen, on the shell and on the slice. Will I receive accessories with my reconditioned smartphone? All our smartphones are accompanied by new compatible accessories: charger, usb cable and sim card extractor. How's my delivery going? You will receive your order within 48/72 hours if the order is placed before 2 p. How can I track my order? It will allow you to locate your package. I want to make a comeback, what is the way forward? You have 14 calendar days from the date of receipt of your product to let us know that you want a refund. Please contact us by message to indicate the reason for your return. You have 10 days to return the product to us.
The refund is made within a maximum of 7 days after receipt of the product in our workshops. Under conditions of aesthetic and functional condition of the returned product. Your icloud account will have to be disabled.My smartphone broke down, what is the course of action? Our reconditioned smartphones receive a 1-year warranty from the date on the purchase invoice. The procedure for returning and exchanging the product will be communicated to you in detail. This item is in the category "telephony, mobile phone mobility". The seller is "alloccaz_com" and is located in this country: en. This item can be shipped to the following country: france.