More than 4 million articles on the online site. Buy in a simple, safe, and sustainable way. Second hand - very good. After payment, no modifications possible. Children's songs & musical games.
We try to assess the condition of the product as objectively as possible. We inspect each item by hand before offering it for sale and assess its condition based on the following criteria.
If you notice any differences from the stated condition, we would be very grateful if you would contact us before leaving feedback. Article never used, in perfect condition. The item is like new, still wrapped in its plastic film. Article almost unused, almost no signs of use. Almost no creases on the back/cover of books. No scratches, or only light scratches, on CDs/DVDs. The item shows signs of use but is in good condition. Creases or signs of reading may be present.The cover may be missing. It may be a defective but in good condition copy. The presence of dedications, some text markings, or small markings is possible.
CDs/DVDs may have scratches, but they should work correctly. The item shows clearly perceptible signs of use. The item must work correctly. Notes, markings, and underlining may be present. The items included with the item show signs of use or are missing e. cover, booklet, case, box, instructions. In isolated cases, it may happen that a book is delivered in an edition different from the one indicated. If this were to happen, please contact us before leaving feedback so that we can possibly find a solution. Shipping costs & delivery times. What are the different shipping options? Regardless of the number of items purchased from us, the following information applies to national shipping. Ordered items are only sent by postal service. Shipping costs depend on the number of items. The delivery time for goods/books is 5 to 8 working days, and can occasionally take up to 20 working days. Please note that it is not possible to pick up the purchased item yourself for organizational reasons.How do I buy multiple items? If multiple items are combined in one order, please note that this order can contain a maximum of 40 items. Is it possible to ship my order to a pick-up point?
Shipping to a pick-up point is possible in principle and we can do it without any problem. When entering the address, make sure to indicate the correct pick-up point number, and especially check that your customer number for the pick-up point is correct, so that we can deliver to you without any problem. I want to return an item. Please make a distinction between complaint and withdrawal. In the case of withdrawal, the return works as follows.
You have the right to revoke this contract within one month, without giving reasons. Please refer to the information on the right of withdrawal in our terms and conditions. In the case of withdrawal, we ask you to return the item to us.
Please note that we do not accept non-franked shipments. For your return to be correctly attributed, it is sufficient that our labels are still on the goods or that you enclose a letter indicating the order number with the package.In the case of a complaint, the return works as follows. As soon as the return is received, the purchase amount is refunded to you. Please note that the return process can take up to 14 days, as the item subject to a complaint must be tested and recorded. Under what conditions do you accept a return? You can return goods to us within one month of delivery, without giving a reason.
Who bears the return costs? In the case of a complaint, we cover the shipping costs.
In the case of withdrawal, the buyer bears the shipping costs for the return. If you have any questions, how can I contact momox shop? We can be reached at the following times. Our contact details are provided in the "Legal information about the seller" section.
I read that you also buy items; is that correct? On the momox website, you can sell items conveniently at a fixed price. Sell easily in 3 steps. Enter the barcode or scan it with your smartphone and determine the value.
Send the items for free. If you have any questions about this, momox's customer service is also available by email. There is no display of VAT.