To combat the impact of electronic waste, the product is delivered without headphones or power adapter. SAR head: 0.98 W/kg.
SAR trunk: 0.98 W/kg. SAR limbs: 2.98 W/kg. Our customer service will be happy to answer your requests. More than 50 checkpoints (100% functional). 100% of data erased (Factory reset).
1 battery checked at more than 85% of its initial charging capacity. Free express delivery within 24/48 hours to metropolitan France (Chronopost).We ship the same day if you place your order before 1 pm (excluding weekends). Free returns within 30 days.
Please contact our customer service. Any incomplete or damaged return will not be exchanged or refunded. How long is my smartphone guaranteed for? All our refurbished smartphones have a 12-month warranty for any malfunction or dysfunction. Except for damage caused by misuse.
What does the condition of your refurbished smartphone correspond to? Perfect condition: Excellent overall condition of the screen, casing and edges.
Very good condition: Negligible micro-scratches on the screen, casing, and edges. Good condition: Some visible scratches on the screen, casing, and edges. Will I receive accessories with my refurbished smartphone? All our smartphones come with new compatible accessories: USB cable and SIM card ejector.How does my delivery work? You will receive your order within 48/72 hours if the order is placed before 2 pm. How can I track my order? It will allow you to track your package. I want to make a return, what is the procedure to follow?
You have a period of 14 calendar days from the date of receipt of your product to notify us that you want a refund. Please contact us by message to indicate the reason for your return. You have a period of 10 days to return the product to us.
The refund will be made within a maximum of 7 days after receipt of the product in our workshops. Subject to the aesthetic and functional condition of the returned product. Your iCloud account must be deactivated. My smartphone broke down, what should I do? Our refurbished smartphones have a 1-year warranty from the date on the purchase invoice. The return and exchange procedure for the product will be communicated to you in detail.